Last updated: 21 August 2026.
Who we are
This website is operated by GLOSER FZ-LLC, Licence 47009183, A4-318 Building no. A4, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates (“GLOSER”, “we”, “us”). For privacy enquiries, contact m.aziz@gloser.ai.
Information we collect
When you use our contact form, we collect the name, email address, message and consent information that you provide. Our website and hosting providers may also process limited technical data, such as IP address, browser information, timestamps and security logs, to operate and protect the website.
How we use your information
- To respond to enquiries and discuss potential projects.
- To provide requested information and maintain business correspondence.
- To operate, secure and improve the website.
- To comply with applicable legal or regulatory obligations.
Where required, processing is based on your consent. In other cases, information is processed as permitted by applicable law for legitimate business, security and compliance purposes.
Sharing and service providers
We do not sell personal information. Information may be processed by providers supporting website hosting, email delivery, security and embedded services, or disclosed to competent authorities where legally required. Providers are expected to protect information and use it only for the services supplied to us.
International processing
Some technology providers may process information outside the United Arab Emirates. Where applicable, we use reasonable contractual and organisational measures intended to protect information during such processing.
Retention
Enquiry data and related correspondence are kept only for as long as reasonably necessary to answer the request, manage a potential or active business relationship, meet legal obligations and resolve disputes. Technical and security logs are retained according to the operating practices of our website providers.
Cookies and embedded content
The website may use essential cookies required for administration, security and basic operation. The Contact page includes an embedded Google Map. When you interact with embedded content, the external provider may collect data and apply its own privacy and cookie policies.
Your choices and rights
Subject to applicable law, you may request access to or correction of your personal information, ask for deletion or restriction, object to certain processing, or withdraw consent. Withdrawing consent does not affect processing already carried out lawfully. Send requests to m.aziz@gloser.ai.
Security
We use reasonable technical and organisational safeguards intended to protect personal information. No internet transmission or storage system can be guaranteed to be completely secure.
Updates to this policy
We may update this notice when our website, services or legal obligations change. The latest version will be published on this page with the revision date shown above.